Customer Satisfaction Questionnaire

1.As we required, we have contacted with an authorized person in a short period

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1 2 3

2.Our inquries by fax or e-mail, have been replied in a short period.

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1 2 3

3.We had enough information and back up about technical subjects.

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1 2 3

4.Customer expectations have been taken into consideration, during servicing process.

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1 2 3

5.Our service orders completed correctly without any deficiencies.

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1 2 3

6.We recevied our order completely without any defects.

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1 2 3

7.Probable problems during service have been solved quickly.

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1 2 3

8.Problems and complaints have been taken care quickly.

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1 2 3

9.Customer complaints have been considered.

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1 2 3

What are your expectations about service and quality of our products ?

Evaluation	:	1:Disagree 2:Partially Agree 3:Agree
Evaluation Questionnaire
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CUSTOMER SATISFACTION QUESTIONNAIRE